Maintaining your HVAC system for Peak Performance
It’s always nice when an expert is just a phone call away. There are, however, some
quick and easy solutions you can try on your own. Below is a list of common issues,
causes and remedies for HVAC systems. For anything that falls outside this list,
please contact us.
- No cooling
|
Potential cause
|
First course of action
|
Suggested solution
|
|
You may have a tripped circuit breaker in your home
|
Check your home circuit breaker box
|
Reset circuit breaker
|
|
Your thermostat may be off or set incorrectly
|
Check to make sure your thermostat is on and set to cool
|
Reset thermostat to your desired temperature
|
|
Your indoor unit is running, but the outdoor unit is not
|
Air coming through your vent will be warm. Check temperature setting
|
Contact us. In the meantime, try turning off your thermostat for 1–3 hours to see
if it will reset
|
- No heating
|
Potential cause
|
First course of action
|
Suggested solution
|
|
Your gas could be turned off
|
Check gas valve at gas company meter, check shutoff valve at furnace, check for
other shutoff valves
|
Contact gas company to have gas valve turned on or contact us
|
|
Your system could be turned off or your unit unplugged
|
Check your thermostat and system itself to assure that they are plugged in
|
Refer to your use and care manual or contact us
|
|
Your thermostat may be off or set incorrectly
|
Check to make sure your thermostat is on and set to heat
|
Reset thermostat to your desired temperature
|
|
You may have a tripped circuit breaker in your home
|
Check your home circuit breaker box
|
Reset circuit breaker box
|
- No airflow
|
Potential cause
|
First course of action
|
Suggested solution
|
|
This may be the direct result of dirty filters
|
Check the filters in each of your system components
|
Clean or replace filters as recommended in your use and care manual. If problem
persists, please contact us
|
|
Your system may have frozen up as the result of a dirty coil
|
Check for signs of water below unit and cold exterior surface of indoor coil enclosure
|
Contact us. In the meantime, try turning your thermostat off for 1–3 hours to see
if it will unfreeze
|
- Unusually high utility bills
|
Potential cause
|
First course of action
|
Suggested solution
|
If your system is reaching its set point, is it working correctly?
Are your local temperatures constantly in the extreme?
|
Check the following:
Is your system cycling constantly?
Is your thermostat reaching its set value?
Do you have any new appliances (e.g., a hot tub or pool heater) that are using lots
of power?
Have you checked to see if your local utility company had a recent rate increase?
|
If your system is not reaching its set point, please contact us
|
- Equipment runs all the time
|
Potential cause
|
First course of action
|
Suggested solution
|
|
Your system could be trying to reach a set point that is too extreme.
|
Check the set point on your thermostat. Is it very low (summer) or very high (winter)?
|
Reset your thermostat. If that doesn’t work, please contact us
|
- Drain pan is overflowing
|
Potential cause
|
First course of action
|
Suggested solution
|
|
The overflow switch is probably not working
|
Turn your system off
|
Contact us
|