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May 23, 2007

Mr. Chris Hikebein
The DFH Company
4520 Robards Lane
Louisville, KY 40218

Dear Chris:

I asked you to send your best crew to install the new air conditioning system in our new Clarkwood Road home. You did just that, with Joe and Lou — they did great work and were respectful to us and our home throughout the job. Much thanks to you, DFH, Joe, and Lou for fine work done, in a professional manner. We'll enjoy the fruits of the DFH team for many years to come.

Thanks again!

Sincerely,

Thomas J. Gerstle